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Privacy Policy


Double Helix Technologies, a business unit of EXPLORA S.r.l. (“The DOULIX” or “DOULIX” or “we” or “us”) recognizes the importance of the privacy needs of its website visitors and registered user (collectively, “You” or “Site User”) and recognizes the importance of protecting personally identifiable information that You may choose to share with the us. This Online Privacy Policy (“Privacy Policy”) provides You with important information regarding the DOULIX’s collection, storage, and use of personally identifiable information. This Privacy Policy applies only to personally identifiable information collected on the website(s) operated by the DOULIX on which this Privacy Policy is posted (collectively, “Website”), and does not apply to any other information collected by the DOULIX offline or through any other means.

Registration Information

DOULIX never automatically collects any information that specifically identifies Site Users, such as their name, address, or e-mail address. DOULIX may collect personally identifiable information from Site Users only when Site Users voluntarily provide it as part of the registration process (“Registration Information”). DOULIX may collect and use personally identifiable information from Site Users for purposes other than Website registration, e.g., such as subscribing to a newsletter, participating in polls, surveys, and questionnaires, or receiving technical support.

Your Data, Your Rights

You have the following data protection rights:

  • To access, correct, update *or *request deletion of Personal Information. DOULIX takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date. As a Member, you can manage many of your individual account and profile settings within the dashboard provided through the DOULIX platform, or you may contact us directly by emailing us at administration (at) doulix.com.
  • You can object to the processing of your Personal Information, ask to restrict processing of your Personal Information or request portability of your Personal Information. You can exercise these rights by contacting us at administration (at) doulix.com.
  • if Personal Information is collected or processed on the basis of consent, the data subject can withdraw their consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about the collection and use of Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond effectively to your request.

Consent and Security

It is Your choice whether or not You provide Your Registration Information to DOULIX, but Registration Information may be required in order for DOULIX to provide You with certain services (the “Services”).

Use of Personal Information

Your personal information, if collected, which means all Registration Information, namely correspondence address, email address, and telephone number (“Personal Information”), may be used internally within the DOULIX and affiliated organizations for the purpose of processing such information in conformance with our Privacy Policy and for the DOULIX’s purposes. We require that any affiliated organizations agree to comply with our Privacy Policy. For example, we may use Your Personal Information internally to provide access to You and process Your contributions to projects, to understand who uses the Website, to improve the Website, to provide updates on special events, news, and announcements of interest to our Site Users, and to contact You if DOULIX ever has need to do so. In addition, DOULIX reserves the right to disclose Your Personal Information under limited circumstances in the event DOULIX believes that the Website is being used to commit unlawful acts; if disclosure of Your Personal Information is required to comply with applicable laws or regulations, or with a court or administrative order, or will help to enforce our Terms of Use; or to protect Your safety or security, including the safety and security of property that belongs to You, or to protect the safety and security of the Website or third parties. It is possible that we may merge with an existing organization and/or re-constitute ourselves as a new organization, and Your Personal Information may be transferred as part of this process. In this case, the Personal Information transferred would be treated in accordance with this Privacy Policy, if it is practicable and permissible to do so.

Usage Information

Non-personally identifying information (“Usage Information”) comprises information that does not identify any particular Site User. Examples include: information about which of DOULIX’s pages are visited on an aggregate level, browser type, operating system type, or IP address of a Site User. DOULIX may collect other types of non-personally identifying information, e.g., age, date of birth, gender, fields of interest, or other demographic information.

Use of Usage Information

Your Usage Information may be disclosed internally within DOULIX and to third parties working for us. For example, DOULIX may disclose Usage Information in order to better understand which parts of the Website Site Users are visiting, to improve the content of the Website, and for research purposes. Cookies and Log Files The Website may place a text file called a “cookie” in the browser files of Your computer. Cookies can be used to provide You with tailored information from the Website. The cookie itself does not contain Registration Information. You can set Your browser to notify You when You receive a cookie, giving You the chance to decide whether or not to accept it. DOULIX also records information that Your web browser sends whenever You visit any website, such as Your Internet Protocol address. The Website may use a variety of technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. We may also use these technical methods to analyze the traffic patterns on the Website, such as the frequency with which our Site Users visit various parts of the Website. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We may collect information from use of these technical methods in a form that is personally identifiable.

Your Choices

You may, of course, decline to submit personally identifiable information through the Website, in which case DOULIX may not be able to provide certain Services or features of the Website to You. To protect Your privacy and security, the DOULIX may take reasonable steps (such as requesting a unique password) to verify Your identity before granting You profile access or making corrections. You are responsible for maintaining the secrecy of Your unique password and account information at all times. If at any time You decide to remove Your personally identifiable information from our database, You may do so by emailing us at administration (at) doulix.com or contacting us via the following mailing address:

Double Helix Technologies
c/o Explora Biotech Srl
Via Torino 107
IT-30172, Italy

Upon such removal, DOULIX may not be able to provide certain Services or features of the Website to You and may change the means by which you may establish privacy settings at any time.

Links to Other Sites

This Privacy Policy applies only to the Website(s) operated by DOULIX, and not to any other websites to which We may link.

Our Commitment to Data Security

DOULIX uses reasonable physical, managerial, and technical safeguards to preserve the integrity and security of Your personally identifiable information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Special Note to International Users

The Website is hosted in the European Union and is intended for and directed to Site Users in the U European Union. If You are accessing the Website from any other region outside the European Union with laws or regulations governing personal data collection, use, and disclosure, that differ from European Union laws, please be advised that through Your continued access and use of DOULIX Website, which is governed by Italian law, this Privacy Notice, and our Terms of Use, You are transferring Your personally identifiable information to the European Union and You consent to that transfer.

Effective Date

This Privacy Policy is effective as of May, 25 2018 and will remain in effect unless changed. DOULIX may modify this Privacy Policy at any time, and such modifications shall be effective immediately upon the posting of the modified Privacy Policy on the Website.

Contacting the Website

If You have any questions about this Privacy Policy, the practices of this Website, or Your dealings with this Website, please contact administration (at) doulix.com.